Rosette

At Pilot Bike, we ensure your new ride reaches you safely, quickly, and ready for action. Here is everything you need to know about how your order gets to your doorstep:

Processing & Dispatch Once your order is placed, our team carefully inspects, tunes, and packages your bike to ensure it arrives in perfect condition. Orders are processed within 1–2 business days.

Shipping & Transit We partner with reliable express couriers to deliver your bike safely. Standard delivery typically takes between 3 to 5 business days, depending on your location. You will receive a tracking link via email as soon as your package is dispatched so you can follow its journey in real time.

Packaging & Assembly Your Pilot Bike is shipped 85% pre-assembled in a reinforced, custom-designed protective box to prevent any damage during transit. Out of the box, you’ll only need to attach a few main components (such as the front wheel, handlebars, pedals, and seatpost). Every bike comes with a quick setup guide and the basic tools required to get you riding in no time.